Shipping 

All standard shipping within the UK has a charge of £5. All orders placed before 12pm Mon - Fri will be despatched the same working day. Orders placed after 12pm will be despatched the next working day. 

You will be notified via email on an exact delivery date.

We ship worldwide. Rates are calculated based on country. 

You will receive a confirmation email and a tracking number once the goods have been shipped. All orders will require a signature. 

Tax and import duties vary from country to country. 

Returns

We hope you are happy with your Ambience | Vibes order, however if you are not satisfied Ambience | Vibes is happy to exchange or give a full refund provided you return the items in a resalable condition within 14 days of delivery date.

Exchanges are also excepted within the UK only, following the same guide lines up to 28 days of delivery confirmation date. Once the exchange has been made this then cannot be refunded or exchanged again. 

Store credit is available following the same guide lines up to 28 days of delivery confirmation date.

All goods should be returned unworn, unwashed, with all labels intact.  

We can only refund items in pristine condition.

Refunds can take up to 10 working days from receipt to process.

It is important you let our returns team know that you are returning your order.

customerservice@ambiencevibes.com

Customers are responsible for all shipping charges.

Please note you are advised to return items via a tracked service, Ambience | Vibes will not be held responsible for unreceived returns. 

Returns Address 

AMBIENCE VIBES LTD

42A ORIANA WAY

NURSLING INDUSTRIAL ESTATE 

SOUTHAMPTON  

HAMPSHIRE

SO16 0UT